Return & Refund Policy
Return & Refund Policy
At AB FABRICS, we aim to provide a completely hassle-free shopping experience. If you are not satisfied with your purchase, we are here to help you with easy returns and exchanges.
1. Return Window
You can request a return or exchange within 7 days from the date of delivery. Requests made after this period will not be eligible for a return.
2. Return Conditions
- The product must be unused, unwashed, and in the same condition as received.
- All original tags, labels, and packaging must be intact and retained.
- Slight color variations due to photographic lighting settings will not be considered as a manufacturing defect, but you can still return the product if you are unsatisfied.
3. How to Initiate a Return
You can easily start your return process via any of these convenient methods:
- Directly from Website: Log in to your account on our website, go to the 'My Orders' section, select the order you wish to return, and click on the 'Request Return/Exchange' button.
- WhatsApp: Message us at +91 8210091672 with your Order ID and product images.
- Email: Write to us at abfabbgp@gmail.com with your Order ID and reason for return.
Once your return request is submitted/confirmed, our courier partner will arrange a doorstep pickup from your registered delivery address.
4. Return Shipping Fees
- Return Shipping Cost: Return pickup is completely Free of Cost for our customers.
- Restocking Fees: There are no restocking fees.
5. Refund Process & Timeline
- Prepaid Orders: The refund amount will be credited back to the original payment method (Bank Account/Card/Wallet) used during the purchase.
- Cash on Delivery (COD) Orders: For COD orders, you will need to provide your Bank Account details, Google Pay number, or Paytm number to receive the refund.
- Timeline: Refunds will reflect in your account within 8-12 working days after we receive and verify the returned product at our workshop.